1. Information We Collect

ZeroTraceAI collects the following types of information when you use our service:

Account Information: Name, email address, and payment details when you register or purchase a plan.
Usage Data: Information about how you interact with the app, including session duration and feature usage.
Audio Processing: Audio is processed locally on your device in real time and is never stored or transmitted to our servers.
Device Information: Operating system, app version, and crash reports for debugging purposes.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the ZeroTraceAI service.
Process payments and send transactional emails.
Send product updates and promotional communications (you may opt out at any time).
Monitor and analyze usage patterns to improve performance.
Comply with legal obligations.

3. Audio & Screen Data

ZeroTraceAI processes audio from your microphone in real time entirely on your local device. We do not record, store, or transmit your audio or screen content to our servers. All AI inference for audio transcription occurs locally or through an encrypted tunnel that is immediately discarded after generating a response.

4. Data Sharing

We do not sell your personal data. We may share data with:

Payment Processors: Razorpay / Stripe for secure payment handling.
Analytics Providers: Aggregated, anonymized usage data only.
Legal Authorities: When required by law or court order.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at privacy@zerotrace.ai.

6. Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encrypted storage, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@zerotrace.ai.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notification. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions, contact us at:
privacy@zerotrace.ai