GDPR Compliance
Last updated: March 5, 2026
Our Commitment
ZeroTraceAI is committed to protecting the privacy and data rights of users in the European Union and European Economic Area in accordance with the General Data Protection Regulation (GDPR).
Lawful Basis for Processing
We process personal data on the following lawful bases:
- Contract: Processing necessary to provide the service you have subscribed to.
- Legitimate Interest: Analytics and product improvement using anonymized data.
- Consent: Marketing communications (opt-in only, revocable at any time).
- Legal Obligation: Compliance with applicable laws.
Your Rights Under GDPR
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data ('right to be forgotten').
Right to Restriction
Restrict how we process your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interest or for direct marketing.
Data Transfers
ZeroTraceAI is primarily operated for users in India. If we transfer data outside India or the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable.
Data Protection Officer
For GDPR-related enquiries, you may contact our Data Protection contact at gdpr@zerotrace.ai. We aim to respond within 30 days.
Supervisory Authority
If you are in the EU and believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local data protection supervisory authority.